We use essential cookies to make our website work properly when you visit us. We’d also like your consent to set other non-essential cookies to help us improve our website and tailor the marketing you see.
Charlotte joined Key Group in 2021 as Chief Compliance & Risk Officer. She has worked in Risk & Compliance for over 23 years, holding Executive and Board level positions for the past 14. Charlotte oversees the Group’s Risk Management Framework to ensure it supports strategic objectives and underpins strong regulatory compliance, and is a member of the Equity Release Council’s Standards Committee.
She was previously Chief Risk & Compliance Officer at Cabot Credit Management, and Wescot Credit Services, both of which operate in the arrears management sector providing services to numerous secured and unsecured lenders, giving her a wide breadth of experience with multiple organisations, including major banks.
Charlotte plays an active role in the Later Life lending sector working with Trade Body, Regulatory and other stakeholders to support understanding and growth of the later life lending sector.
By working closely with trade bodies, our regulator and industry partners, we help ensure lifetime mortgages are delivered in a way that supports informed decision-making, protects customers, and gives people greater choice and confidence in how they use their housing assets to meet changing needs in later life. It's encouraging to see an evolving regulatory environment increasingly recognising the role these solutions can play when they are designed and advised upon with customer outcomes at their core.
Our leadership team has a wealth of experience in the financial sector, and some of our senior leadership team have also served on the Equity Release Council board. Here’s who makes up our leadership team, and a little more about them.